ITSMF: from 2,500 to 11,000 on LinkedIn
Brand and Communications Manager / Digital Engagement Manager
2021 to 2025
The problemITSMF had a strong mission and great-looking graphics. What it didn't have was a presence. A post went up every couple of weeks. No thought leadership. No conversation. And LinkedIn was the weakest channel of all.
The decisionHere's what I changed. The organization stopped talking about itself, and its people started talking. Members and executives became the voices, and we posted on a schedule we actually kept.
The resultLinkedIn followers went from 2,500 to a little over 11,000 in three and a half years. During that same stretch I handled communications and creative for more than 100 events a year.
The lessonConsistency earns trust. And your own people are the best content you have.